Terms of Service

1. Agreeing to these terms

These terms apply to everyone who uses eventplans.net and any page on it, including the plan builder, downloads pages, RSVP pages and gift registries. By using the website, you agree to these terms and to our privacy policy. If you don't agree, please don't use the website.

Event Plans (ABN 82 796 471 833) operates this website (“we”, “us”). You can contact us using the Contact us form at the bottom of any page.

2. What Event Plans provides

Event Plans is an online tool that turns the event details, tables, guests and style you enter into digital files you print or send yourself. Depending on what you add, these can include:

• envelopes, Save the Date, invitations and thank you cards
• a seating poster, table signs and place cards
• menu and drinks cards
• a caterer & dietary summary sheet

It also offers optional online RSVP pages and RSVP tracking, a gift registry, and help sending your Save the Date and invitations digitally. Everything is supplied digitally: we don't print, post or deliver anything physical, and we never contact your guests on your behalf.

3. Price and payment

Building your plan is free, and the print-ready bundle is currently free for a limited time. No payment is required while this promotion is running, and there is no subscription or recurring charge.

4. Refunds

If you paid for a plan and something isn't working (for example, your files won't download, are corrupted, or don't reflect the details you entered), contact us within 30 days of purchase and tell us what went wrong. We'll first try to fix it. If we can't, we'll refund the price you paid, in full, to your original payment method.

Because files are delivered instantly and can be downloaded straight away, we don't offer refunds for a change of mind, or for mistakes in the details you entered, which you can correct and re-download free at any time. Plans unlocked for free have nothing to refund. A refund of the price paid is the most we will provide for any problem with a plan (see section 8). Nothing in this section limits your rights under the Australian Consumer Law.

5. Your responsibilities

• Check before you print or send. Review every file, name, date, time, address, seat and link before printing, posting or sending anything. We render your details as you enter them and don't verify them.
• Confirm dietary and allergy needs directly. The dietary summary is a convenience based on what you and your guests enter. It is not a substitute for confirming allergies and dietary requirements directly with your guests and your caterer or venue.
• Guests' information. You're responsible for having your guests' permission to add their names, contact details and dietary information, and for how you use the messages you send them.
• Keep your private link private. Anyone with your plan's private link can view and edit your plan, see your RSVPs and manage your registry. Anyone with an invitation's RSVP code can reply for that household. Keep copies of your files somewhere safe too.

6. RSVPs, gift registries and digital invitations

• RSVP answers, dietary updates and messages are entered by your guests. We don't guarantee that every guest will reply, that replies are accurate, or that notification emails will arrive. Please check your tracker rather than relying on email alone.
• Gift registry items link to other websites that we don't own or control. We don't sell, supply or deliver gifts, and we aren't responsible for any shop, its prices, stock, delivery or returns, or for whether a guest who claims a gift buys it.
• Digital invitations are sent by you, from your own email, phone or accounts. We're not responsible for whether they're delivered, read, or filtered as spam.

7. Availability

We aim to keep Event Plans available and working, and to keep your plan and files for at least 12 months after purchase. However, the website is provided “as is” and “as available”. It may occasionally be unavailable, change, or be discontinued, including RSVP pages and registries. Please download and keep your own copies of your files.

8. Limitation of liability

Our services come with guarantees that cannot be excluded under the Australian Consumer Law, and nothing in these terms excludes, restricts or modifies any right or remedy you have under that law that cannot lawfully be excluded.

Subject to that, and to the maximum extent permitted by law:

• we exclude all conditions, warranties and guarantees that are not expressly set out in these terms;
• we are not liable for any indirect, incidental, special or consequential loss or damage, or for any loss of money, profit, data, deposits or opportunity, however caused. This includes losses arising from printing costs, venue, catering or supplier costs, missed or incorrect RSVPs, seating or dietary errors, allergic reactions, gifts or purchases, or an event that doesn't go to plan;
• where our liability for a failure to comply with a consumer guarantee can be limited, it is limited, at our option, to supplying the services again or refunding the price you paid for the plan; and
• our total liability to you for anything to do with Event Plans is limited to the amount you paid us for the plan concerned (which is nothing for a plan unlocked for free).

You agree to indemnify us against any claim by a third party (such as a guest) arising from the information you enter or how you use Event Plans, except to the extent the claim is caused by our own negligence or breach of these terms.

9. Acceptable use

Event Plans is for planning your own events. You must not use it for any unlawful purpose, to store or share information about people without their knowledge, to send spam, or to interfere with the website or other people's plans.

10. Changes and governing law

We may update these terms from time to time. The version shown here, with its “last updated” date, applies from when it's published. These terms are governed by the laws of South Australia, and you agree to the non-exclusive jurisdiction of its courts.